Terms of service
This is a starting draft, not legal advice. Replace the bracketed parts and have counsel review it before you accept customers.
The service
Rasayel is a shared business messenger provided by [COMPANY LEGAL NAME]. By creating an account you agree to these terms on behalf of your organization.
Acceptable use
- Use Rasayel to talk with people who expect to hear from you. - Do not send spam, bulk unsolicited messages, or anything unlawful. - Follow the rules of each channel, including WhatsApp's Business and Commerce policies. We may suspend accounts that put the service or other customers at risk.
WhatsApp is connected through its linked-device feature unless you choose the official Cloud API. WhatsApp may restrict numbers that break its rules; Rasayel cannot reverse that.
Your data
Your organization owns its conversations and contacts. We process them only to provide the service; see the Privacy policy.
Fees
[PRICING AND BILLING TERMS]. Free during early access.
Availability and liability
We work to keep Rasayel available but do not guarantee uninterrupted service. To the extent the law allows, our liability is limited to the fees paid in the previous [N] months.
Governing law
The laws of the Arab Republic of Egypt. Courts of [CITY] have jurisdiction.
Questions about these terms
Ask us about the terms or about using Rasayel within them.