Privacy policy

This is a starting draft, not legal advice. Replace the bracketed parts and have counsel review it before you accept customers.

Who we are

[COMPANY LEGAL NAME], registered in Egypt ([REGISTRATION NUMBER]), operates Rasayel at rasayel.net. Contact: [PRIVACY EMAIL].

What we collect

Account data: your name, work email, password (stored only as a hash) and two-factor settings.
Conversation data: messages, attachments and contact details that your organization's channels receive or send.
Technical data: IP address and browser details for security and abuse prevention.

Why

To provide the service you signed up for, keep it secure, and contact you about your account. We do not sell personal data and do not use conversation content for advertising.

Where it is stored

On servers operated for Rasayel [HOSTING LOCATION]. Credentials are encrypted.

How long

For as long as your organization keeps its account, then deleted within [N] days of closure unless the law requires longer.

Your rights

You can ask to access, correct or delete your personal data, in line with Egypt's Personal Data Protection Law (Law 151 of 2020) and the law where you live. Use the form below, or write to [PRIVACY EMAIL].

Changes

We will post changes here and tell account owners by email.

Privacy requests

Ask to access, correct or delete your personal data, or ask about this policy.